| Q1. who are we? |
| We are based in Zhejiang, China, start from 1990, sell to Western Europe(40.00%),North America(30.00%),Southern Europe(10.00%),Northern Europe(10.00%),Eastern Europe(10.00%). There are total about 101-200 people in our office. |
| Q2. What is the payment terms acceptable ? |
| Normally T/T is appreciated. L/C for old customers only. |
| T/T: 30% deposit before production, balance before shipment. |
| L/C at sight |
| Q3.How about bulk orders? |
| A: Custom logo or brand name according to customer's needs. Color and size is customizable based on clients' detailed requirement. OEM or ODM order is highly welcome. Sample is needed for product detail review before bulk order production. |
| Q4. How about wholesale service for small to medium orders? |
| A: In order to support clients' business, we will prepared some stocks for many hot sale models in advance, so that we can sell small quantity products to you each time.Feel free to communicate with us for what you need, so that we can ship to you directly and efficiently. |
| Q5. Can I have a sample to check? |
| Sure,we can send you the samples for free, once the order is confirmed. |
| Q6: How do you make our business long-term and good relationship? |
| A:1. We keep good quality and competitive price to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.hiluke always with you ! |
| Q7. How do I know if my order has been received? |
| When we get your order by mail or fax, we will sign back the PI to you by mail or fax. We'll also email you to confirm we have your order. |
| Q8. How can I check the latest prices? |
| We've always got special offers for you. With so many great deals, you could find that lots of products are cheaper than you thought! |
| Q9: When can I get the price? |
| A:Usually we quote within 24 hours after we get your inquiry. |
| Q10.How can I get more details about products on this website? |
| For more information on any products featured on this website (how to set up, what the product is made from, compatibility, after-sales service, warranties and so on), please contact us. |
